Mastering Minutes

Minuting is a hot topic these days, with the tantalising idea that AI might soon ease the Company Secretary’s workload (and who wouldn’t welcome that!). We’re often asked about the quality of minutes and, increasingly, whether AI is producing good results — though it’s still early days. What’s clear, whether discussing quality or AI, is the need to focus on what minutes must achieve and how they are reviewed and agreed as the ultimate record. Different players use minutes in different ways, so the minuting approach must carefully consider various factors, opinions, uses and risks.

Here, we highlight a few examples of good practice — and some common mistakes. And yes, we know every Company Secretary reading this will have points to add!